J.S. McCarthy is one of New England’s oldest and largest sheetfed printing operations. For over 60 years, J.S. McCarthy Printers has enjoyed continuous growth and competitive success in a fast paced and ever-changing printing industry. We do everything- even finishing and fulfillment- under one full-service brand with all of our production operations taking place in our state-of-the-art production facility in Augusta, Maine.

We are proud to be 100% employee-owned. Our talented employee-owners produce award winning work and J.S. McCarthy has received hundreds of awards from regional and national trade groups. Not only are we known for our quality, but also for our environmental stewardship. We are proud to print with 100% wind power and to have robust environmental initiatives. Our goals of top-notch customer service, technological innovation and superior quality of product are paramount, and are supported by our talented and dedicated employee-owners.



POSITION: Inside Sales Representative




SHIFT: Day Shift


The Inside Sales Representative is responsible for working with the sales manager, sales team and lead generation tools to find opportunities for new business. Understanding the prospecting cycle, sales cycle and generating prospecting and sales activities.


  • Source new sales opportunities through inbound lead follow-up and outbound cold calls and emails.
  • Understand prospect needs and requirements.
  • Develop and polish scripts when qualifying leads by phone.
  • Maintain and expand database of prospects.
  • Research accounts, identify key players, build lists for sales team members.
  • Input large lists of prospects for sales reps, find and add contacts via Zoom, LinkedIn or web searches.
  • Optimize Customer Relationship Management (CRM) Software to leverage sales opportunities and ensure all team members are utilizing to its fullest. Maintain relationship with 3rd party vendor for software, opening cases and resolving issues.
  • Work with Sales Manager to create and maintain lead generation.
  • Work with VP of Marketing to develop campaigns and promotions that tie in with the sales process.
  • Monitor company website’s Live Chat feature.
  • Contributes to the development of a sales strategy based on analysis of print markets.
  • Complete sales reports and other sales-related projects as assigned by the VP of Sales.
  • Sales support sending sample kits, calendars to prospects.


  • Ability to work independently
  • Team player who is assertive, goal-oriented, positive and self-motivated
  • Desire to work in a dynamic, fun, and fast-paced environment
  • Superior listening skills and ability to engage prospects by phone
  • Excellent written and oral communication skills in addition to strong organizational skills
  • Ability to multi-task, prioritize, and manage time effectively
  • Experience working in a database of MIS system
  • Proficiency in Microsoft Office


At least 5 years of related experience working in a fast-paced environment effectively interfacing with internal and external customers.


BA/BS degree or equivalent


  • 401(k) with company match
  • Employee Stock Ownership Plan (all full-time employees participate in the plan to become an owner of the company)
  • Health insurance
  • Employee Wellness Program
  • Dental
  • Vision
  • Company-Paid Short Term and Long Term Disability, Life Insurance
  • Health Savings Account
  • Flexible Spending (Medical & Dependent Care)
  • Paid Time Off


J.S. McCarthy Printers is an equal opportunity employer.

To apply for this job email your details to hr@jsmccarthy.com or call (207) 248-4517